[wingide-users] Argument list issues

Torsten Marek shlomme at gmx.net
Wed Jan 23 03:27:38 MST 2008


Hi Stephan,


> We accept bug reports here or directly to support at wingware.com (which
> is better if it's not likely to be of much interest to the users in
> general or you need to send something privately).
> 
> We don't have a public bug tracker, mainly because we prefer to hear
> directly from people.  We've found this helps us determine which are
> the most important things to fix, which has helped us keep quality
> higher.  I suspect we actually don't spend more time on support than
> we would managing a bug tracker -- we just tend to fix the things
> that cause a need for support in the first place.

The main reason for having a public bug tracker is for people to look if
a bug already exists before reporting it.

Then again, I'm probably too optimistic about motivation and time of bug
reporters.

best,


Torsten
-- 
.: Torsten Marek
.: http://shlomme.diotavelli.net
.: torsten at diotavelli.net -- GnuPG: 1024D/A244C858

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